We understand that emergencies may arise. However, when possible, please allow a minimum of 24 hours to cancel or reschedule your appointment. The appointment has been reserved for you and with ample time given, your therapist can likely fill an otherwise unavailable time slot. Cancellation may be given via text, voice message, or email. Appointments that are not cancelled/rescheduled within the minimum 24 hour time frame (outside of illness or injury emergencies) will be charged the full rate of the scheduled session.